Technology that dominates.
The practice of the future feels effortless. Work moves on its own, and every decision still comes back to you. The question is then ... why not now?
Book a free callWho I am
For the last two years I've built AI automation, agents and operations systems for UK businesses. Now I focus on one kind of firm: accounting practices, because they keep the UK's businesses running and deserve systems built for the next decade, not the last one. Before I build anything for yours, I want to understand it. So every practice starts with a fifteen-minute conversation: how you run your firm, what's in the way, and where you want to take it.
James Harvey, founder of Full House
The idea
Systems
Draft v0.1: being shaped with the practices I'm talking to.
How it fits
No new software for your team to learn. Full House connects the tools you already pay for and keeps the work moving between them, quietly, in the background.
Works with
The tools UK practices already run on. Your systems connect to them, so nothing gets replaced.
Xero
QuickBooks
ManagerPractice Manager
Zapier
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Gmail
Calendly
WhatsApp Business
Stripe
DropboxConnections use each tool's own API or an integration platform such as Zapier, and can depend on your plan with that provider. Names are trademarks of their owners. Full House isn't affiliated with or endorsed by them.
From the first enquiry to a signed, checked and onboarded client, without anything sitting in an inbox.
Enquiries sit in an inbox until Monday, and the good ones book with someone else.
Every enquiry answered in minutes, and every new client signed, checked and onboarded before the first call.
ID checks
Shared inbox
Sam has two rental properties and thinks Making Tax Digital now applies. They fill in your form.
It sits under 60 other emails until Lucy gets to it.
Another firm replied over the weekend. The ones you do win wait days for a proposal.
Same firm. Same Sunday night.
Now with Front Door.
The enquiry lands in one place, whether it came by form, email or phone.
Sam hears back in your name, with three quick questions and times to talk.
Sam picks Tuesday at 10. Nobody at the firm has lifted a finger.
Before the call, Dev gets everything on one page, including the flags that matter.
The proposal drafts itself from the call. Dev checks the fee and approves it.
Sam signs. The ID check runs, and Priya signs it off.
Sam knows exactly what to send. You are ready to start.
After
You decide
How we'd prove it
Before anything is built, we record where you are today. Thirty days later, we measure again.
Your website forms, email, proposal software and ID check provider.
Every deadline seen weeks ahead and every missing record chased, checked and filed, so January feels like any other month.
It's 14 January and you're still chasing bank statements.
It's 14 January and you're reviewing returns.
December. The chasing starts, one "just chasing up" email at a time.
Records arrive, but something is always missing. Jobs stall mid-way.
Who is still outstanding? Nobody really knows until the Monday meeting.
The last week is overtime every night, and a £100 penalty for any client who files late (GOV.UK).
Same firm. Same January.
Now with Records & Deadlines.
Every client's deadlines in one place, months ahead.
Sam gets a list of exactly what is needed. Not a template, Sam's own list.
Reminders follow on their own, and only ask for what is still missing.
Every upload is checked the moment it lands. Nothing missing turns up mid-job.
Complete records are filed and the job moves on, with nobody touching it.
Anyone who has gone quiet goes to Priya to call, not into a pile.
Mid-January, and the team is reviewing returns, not hunting for statements.
After
From April 2026, Making Tax Digital adds quarterly deadlines for many landlords and sole traders (GOV.UK). Same system, same calm.
You decide
How we'd prove it
Before anything is built, we record where you are today. After one season, we measure again.
Your practice management software, client portal and bookkeeping software.
Every email sorted, every routine question answered and every call turned into tasks, with your team approving what goes out.
The inbox runs the day, and clients wait days for simple answers.
Every client answered by mid-morning, and nothing goes out without your team's yes.
Shared inbox
63 unread emails. Most of them ask the same ten questions.
Every routine question breaks the work it lands on.
Two days with no reply. Sam starts to wonder who else to call.
A cafe client crossed the £90,000 VAT threshold (GOV.UK). Nobody noticed until it was urgent.
Same firm. Same Monday.
Now with Client Desk.
Every email grouped by type and urgency, and sent to the right person.
Replies to routine questions, written from what the firm already knows.
Every draft is written from the replies your team has already approved, so it sounds like Hartley, not a machine.
Maya reads, edits two, and approves the rest. Nothing goes out without a yes.
Sam has an answer before the working day has properly started.
Friday's call becomes three tasks. Promises made are promises kept.
The cafe is flagged before it crosses the threshold. Dev books a review.
After
You decide
How we'd prove it
Before anything is built, we record where you are today. Thirty days later, we measure again.
Your email, phone notes and practice management software.
Every applicant answered, screening questions sent and interviews booked into your calendar. A person makes every hiring decision.
Documents captured without re-handling, review queues and first drafts of management reports, all ready for an accountant to check.
How we'd work together
We start with the one system that saves you the most time, get it live fast, and only build the next one once the first is paying for itself.
We find where your hours really go and what your software already does that nobody has switched on. You get a ranked plan showing the quickest win first. The Review fee comes off your Sprint if you go ahead.
One system, live inside the tools you already pay for, so there are no new licences and nothing for your team to relearn. Fixed price, agreed up front. Live in 30 days, or we keep working at no extra cost until it is.
We keep it running, measure it against your starting numbers and add one improvement every month. No long contract: stay because it's working, not because you're tied in.
All three systems working together, added one at a time, only when the last one has proved itself. You own everything we build, from day one.
Draft v0.1: being shaped with the practices I'm talking to.
Your data
Everything runs inside your own accounts and software. Client data never sits in my systems.
Nothing reaches a client without someone at your practice saying yes.
I never ask for or hold HMRC credentials or your clients' tax records.
Every practice gets one, covering UK GDPR, before anything is built.
Confidentiality and anti-money-laundering checks stay with your team, with a clear record of who approved what.
It's built in your accounts, so you own it, can see it and can turn it off at any time.
Free 15-minute call
Whenever suits you, evenings included.
What works, what's in the way, and where you want to take the firm.
Whether Full House can help, and which system would make the biggest difference first. If it can't, I'll tell you.
Free, 15 minutes, by phone or video. Full House is a business in development, built for independent UK accounting practices.
Full House
The practice of the future is one conversation away.
Book a free call